FAQ. sky and moon


We are here to Listen!
Counselling offers a quiet and calm space in which to explore any difficulties you are experiencing in your life with a therapist who will guide you in a caring and non-judgemental way.

Whether you need just a few sessions to deal with an immediate problem or would like to work long-term on a deeper issue, we can help.

Counselling costs £15 to £25 per session depending on individual circumstances. Call now to talk confidentially and/or to make an appointment...

Each call to our Low-Cost Counselling service is dealt with promptly and the caller is matched with a suitable counsellor.

How much does it cost?
A suitable Low-Cost fee (£15 - £25) is agreed between you and your assessor or counsellor The service is available to all, regardless of circumstances. We have male and female counsellors and a choice of day, evening, and weekend appointment.

There is a £20 fee for the initial assessment interview and the cost for further sessions is on a sliding scale from £15 - £25 dependant on income and circumstances to be discussed at the assessment interview.

We charge the full fee for any cancellations with less than 24 hours notice or for any non attended sessions without notice.

When can I start
Usually you can start in therapy straight away. We do not expect that you will need to wait but it can happen from time to time

How long is a session?
Each session lasts 55 minutes and you will meet with your counsellor usually weekly. Please be on time but no earlier than 5 minutes. If you need to cancel a session please give as much notice as possible. If you fail to keep an appointment you will be charged for that missed session.

Low Cost Counselling
One of our aims of LCCL is to provide access to high quality, affordable counselling to anyone who needs it.

Our low-cost service is and online only service and is staffed by counsellors in training or recently qualified graduates. They all work under close supervision by our professional staff and they all carry professional insurance. Our Clinical Management and Supervisors are all accredited by BACP .

Who can use the service?
The service is available to those who are low-paid, unwaged or receiving benefits.

Where does it take place?
Sessions take place online.

When will I be expected to attend?
Appointments will generally be scheduled at the same time each week.
We are open from 9am to 10pm Monday to Friday and 9am to 5pm on Saturdays.

What happens when I contact the service?
When you make contact with us we will arrange for an assessment to take place. The assessment aims to explore why you are looking for therapy at this time and what you are hoping for from attending. You may also have questions about the service or the process of therapy. The assessor will then match you with an appropriate counsellor and make arrangements for your appointments.

To make an enquiry about our low cost counselling services, please call 07773 385165 or email

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